The second-hand marketplace Users Share Displeasure Over Size Modifications

Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.

The popular resale platform has revised its sizing categories for women's and children's garments without notifying all shoppers about the modification.

Social Media Backlash

Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category versus the original listing because of the remapping.

Vinted explained the new system was more in line with comparable marketplaces.

The platform has recommended to check their listings and update the measurements by hand when needed, resulting in member annoyance.

Sizing System Changes

Earlier, the sizes had both one number and one letter, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum for example S/UK 8-10.

For certain items, the measurements have been reclassified - such as a large size used to be a 12 but now shows as UK 16-18.

Shopper Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," the way the service now categorizes.

A different member, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.

Necessary Adjustments

Charlotte Lunn, based in Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".

"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.

Platform Context

The app has more than 100 million shoppers, with 18 million British users.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This isn't the first time when a surprising modification within the service has received backlash: earlier, the platform withdrew an update regarding delivery choices after backlash from users.

Andrew Daniel MD
Andrew Daniel MD

A seasoned field service consultant with over 15 years of experience in optimizing operations and technology for UK businesses.